Return, Refund & Cancellation Policy
We want you to be happy with your purchase!
If you're not satisfied, here's how you can return your item:
Returns:
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You have 14 days from the day you receive your product to return it to us.
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Products must be returned in their original condition. If an item is returned damaged, a loss in value may be deducted from your refund.
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Please include your receipt or proof of purchase with the return.
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Buyers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your item arrives back to us.
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Exceptions:
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Custom-made items are not eligible for returns, exchanges, or refunds.
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Non-returnable items include sale items, gift cards, and personal care/use products (tumblearrings, necklaces, etc.).
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Cancellations:
Orders can be canceled only if they have not yet been shipped. Contact us immediately if you need to cancel your order.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us immediately, so we can evaluate the issue and make it right.
Refund Process:
Once we receive your return, we will inspect the item and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5 business days.
For any questions or more information about our policies, please contact us.