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Shipping Policy

General Information

Our store is proudly located in Edmonton, Alberta, Canada, and we ship all orders from here. Below is what you need to know to get your goodies home:

Processing Times
  • Regular Orders: Most orders are processed and shipped within 1-3 business days.

  • Bulk/Custom Orders: Please allow 3-10 business days for processing and shipping.


Order Changes

Please contact us immediately if you need to make changes to your order. Changes cannot be made once your package has shipped.

Shipping Notifications

We will notify you by email when your package has been dispatched.

Free Shipping 

  • Enjoy free shipping on orders over $45 CAD (after discounts and before taxes)

  • Applies only to standard shipping within Canada.

  • Orders will be sent without tracking.

  • Discount automatically applied at checkout for qualifying orders.

Shipping in Canada

Shipping Label
Estimated Time
Tracking
Standard Shipping
1-10 business days
No
Regular Parcel
1-10 business days
Yes
Priority Parcel
1-2 business days
Yes
Xpresspost Parcel
1-3 business days
Yes

Shipping to the U.S.A.

Shipping Label
Estimated Time
Tracking
Xpresspost Parcel USA
2-3 business days
Yes
Expedited Parcel USA
4-7 business days
Yes

Please note:

  • Delivery estimates apply to shipments to urban centres. Timelines may vary based on location.

  • Delivery times do not account for potential customs delays.

  • US customers may be responsible for duty fees upon delivery.

We strive to make your shopping experience as seamless as possible. If you have any questions about our shipping policy or need assistance, please contact us. Enjoy your shopping!

Firefly kawaii style home office full of pretty boxes to be delivered. keep packages organ

Next-Day Delivery

Greater Edmonton (#YEG) Area

Enjoy the convenience of next-day delivery for just $12! Here’s how it works:

  • Timing: Place your order by 6 PM to qualify for next-day delivery. Orders made after 6 PM will be delivered the following business day. We deliver Monday to Friday, between 9 AM and 1 PM.
     

  • Notification: We will text you when we are close to your address to ensure you're ready to receive your order.
     

  • Unattended Delivery: If you're unavailable to receive your order, the package can be left at a designated safe spot of your choice (e.g., back door, with a neighbour). If you prefer it left at your doorstep, just let us know when placing your order.
     

  • Gift Orders: If the package is a gift, please inform us when ordering. We will ensure that receipts are not included in the package.
     

  • Liability: We are not responsible for the safety of packages left unattended after delivery.
     

We aim to make your delivery experience as convenient as possible. If you have any specific requests or concerns, please don't hesitate to contact us!

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